Three Catergories Of Water

8/3/2017 (Permalink)

Water damage in an Oxford, MS Condo

Water damage in your home or business is something few are prepared for.  The first step is to find out where the water is coming from and stop it.  Depending on where or how the water got there helps SERVPRO follow the proper protocol for mitigation and restoration.  Our crew at SERVPRO of Oxford, Batesville, Clarksdale follows the IICRC Standards for Professional Water Damage Restoration which breaks water down into three categories.

Category 1- water orginated from a sanitary source and does not pose substantial risk from dermal, ingestion, or inhalation exposure (example burst water pipes, failed supply lines on appliances, vertically falling rainwater)

Category 2- significant contamination and has potential to cause discomfort or sickness if contacted or consumed. (example- water coming from dishwasher or washing machine overflow)

Category 3- Commonly referred to as "black water" this water is grossly contaminated and can contain pathogens or toxic agents. (example- sewage backup or flooding from rivers)

If you experience a water leak/damage, SERVPRO of Oxford, Batesville, Clarksdale is always here to help!! Call us 24 hours/ 7 days a week at 662-281-1881!